A highly trained, experienced group of management professionals is on site to ensure smooth daily operations. We invite you to contact the on-site staff regarding any needs or concerns.
Building Operations Staff
Assistant Property Manager
Customer Service Coordinator
Director of Security
24/7 Command Center
Garden Lobby Officer
Assistant Chief Engineer
Building Service Requests Number
We are at your service to handle any of your lighting needs, keying requirements, signage needs, etc. For your convenience, please find the following price schedule for some of these services.
Should you desire any of these services, simply click on the "Service Requests" Quick Link and/or contact the Management Office at (404) 607-6700. If you are interested in a service not identified in the price list below, please feel free to contact the Management Office for assistance.
After Hours HVAC (per floor)
Mon.- Fri. - after 6:00 pm
Sat. - after 1:00 pm
Sun. - all day long
$45.00 hr - 2 hr minimum
Security Access Cards
Special Order Key
Specialized and/or Carpet Cleaning
Available Upon Request
Da Vinci Room
$35 per hr for 1st three hrs
$20 per hr each additional hr
Daily Rate - $225
$65 per hr for 1st three hrs
$30 per hr each additional hr
Daily Rate - $375
Full Room (Da Vinci & Picasso)
$95 per hr for 1st three hrs
$50 per hr each additional hr
Daily Rate - $585
Cancellation Fee: $100 for any room combination when cancelling with less than 24 hours notice, reviewable on a case by case basis.
Promenade has an authentic green commitment to sustainability by way of energy conservation, recycling, improving efficiency and reducing waste among other actions that produce significant benefits for the building, for our customers by way of reduced operating expenses and our communities. Customers can assist in our efforts to reduce energy costs by:
- Closing window treatments during times when there is direct sunlight shining through the windows
- Purchasing ENERGY STAR appliances, such as refrigerators, dishwashers, televisions, computers, water coolers, ice makers, etc. for your office. Please refer to the following link for ENERGY STAR certified product options, https://www.energystar.gov/products
- Using ENERGY STAR power management settings on your computer and monitor so they go into power save mode when not in use
- Turning off all lights, computers, copiers before leaving for the evening or the weekend
- Unplugging electronics such as cell phones and laptops once they are charged. Adapters plugged into outlets use energy even if they are not charging
- Replacing the light bulb in your desk lamp with an ENERGY STAR qualified bulb
- Keeping air vents clear of paper, files and office supplies
- Working with the building customer service team to create a Green Team of your co-workers who are "sustainability champions" to help build support for energy efficiency in your workplace
Every small effort we make within Promenade to conserve energy will compound into big strides towards a more sustainable community and ultimately a more sustainable world.
The Heating, Ventilating and Air Conditioning system has been designed to provide customers with superior temperature and comfort. The HVAC system is tied to an energy management system, or EMS computer, that regulates office temperature throughout the building. Room sensors provide information to the power induction units (PIU’s) and variable air volume units (VAV’s) which will respond to programmed set points for temperature control.
The building will provide, at no additional cost, heating and air conditioning from 8am until 6pm, Monday through Friday, and 8am until 1pm on Saturday except legal holidays. Any customer requiring heating and/or air conditioning on Saturdays or beyond these hours can enter their service request online via the "Service Requests" Quick Link or by calling the Management Office at (404) 607-6700. All heating and/or air conditioning outside of the above hours is at an additional charge and must be requested at least 24-hours in advance of service or 48-hours for the weekends. Alternatively, your suite has an override switch that provides on-demand extended time. This will be tracked and an associated monthly bill will be added to your account.
Customer Supplemental Units installed at the time of suite construction or move-in are separate from the building’s EMS control; however, water is supplied continuously to them 24 hours a day. Customers are responsible for service and maintenance of these units and will be billed for the associated electrical usage.
Customers can extend HVAC on-demand by the use of their override switch located in your suite. This usage will be tracked and an associated monthly bill will be added to your account.
Promenade's janitorial service provider predominantly uses non-toxic, environmentally preferable products to clean the building in efforts to continue to promote and support our green sustainable best practices campaign within the property.
Janitorial services are typically provided 5 nights a week, Monday - Friday. If you have any special cleaning requests, please submit a work order or contact property management at 404.607.6700.
Please report any lost or found items to the management office. Lost and Found items are kept in the Security Command Center for one month before being donated to charity.
Promenade practices single stream recycling. All your recyclables which would include any paper, plastic, and aluminum, will be placed in one, clear plastic-lined desk side container. All other 'regular' trash, which includes food waste, styrofoam cups and plates, coffee grounds, etc., will be placed in centralized, black plastic-lined containers in break rooms.
Please contact the Cousins Properties Property Management team for additional details at 404.607.6700.
Click here to download and view a Recycling Flyer
Normal building trash removal is provided as a standard building service. Large-scale debris, such as debris following construction or minor renovations is your responsibility as the customer. For disposal of debris and boxes, please contact the management office. In addition, you as the customer are responsible for the removal of all medical, infectious or hazardous waste from the premises, including any needles, syringes and other articles or substances classified as medical, infectious or hazardous waste by law. Any such removal must be approved by Cousins Properties and performed in compliance with applicable law. See previous link for recycling information.